bdzl Privacy Policy

Overview

About This Privacy Policy

This Privacy Policy ("Policy") describes how bdzl ("we", "us", "our") collects, processes, stores, and protects personal information provided by users ("you", "your") of the bdzl website at bdzl.ws. By registering an account on bdzl, or by continuing to use the Platform after this Policy has been published, you acknowledge that you have read and understood this Policy and you consent to the processing of your personal data as described herein.

This Policy applies to all users of bdzl regardless of their device, browser, or location. It covers data collected via the website, account registration forms, payment processes, customer support interactions, and any promotional activity conducted through the Platform. It does not apply to third-party services accessible through links on bdzl, which are governed by their own privacy policies.

Our Principles

How We Approach Your Privacy

Data Collection

Information We Collect

bdzl collects personal information in three primary ways: information you provide directly when using the Platform, information collected automatically through your use of the site, and information received from third-party service providers where necessary for legal compliance or payment processing. We collect only the minimum data required to operate the Platform effectively and to fulfil our legal obligations.

Information You Provide Directly

• Registration data: full name, date of birth, email address, phone number, and residential address provided at sign-up.
• Identity verification documents: government-issued photo ID and proof of address submitted during KYC verification.
• Payment information: mobile wallet numbers (bKash, Nagad, Rocket, Upay) associated with your account for deposit and withdrawal processing.
• Support correspondence: messages, attachments, and any information you provide when contacting our customer support team.

Information Collected Automatically

• Device and technical data: IP address, browser type and version, operating system, device type, screen resolution, and time zone (Bangladesh Standard Time, UTC+6).
• Usage data: pages visited, time spent on each page, navigation paths, game sessions, and betting activity within the Platform.
• Cookie and tracking data: session identifiers, preference cookies, and analytics data used to improve Platform performance. See the Cookies section below for full details.

Information from Third Parties

• Payment processors: transaction confirmation data received from bKash, Nagad, Rocket, and Upay to reconcile your account balance.
• Identity verification services: confirmation data from third-party KYC providers used to validate the documents you submit.
• Fraud prevention providers: risk signals and flagging data used to protect the Platform and all players from fraudulent activity.

Data Use

How We Use Your Information

bdzl uses the personal information we collect only for the purposes set out below. We do not use your data for any purpose inconsistent with this Policy without first obtaining your explicit consent.

• Account management: to create, maintain, and administer your bdzl account, process deposits and withdrawals, and communicate important account-related updates to you.
• Identity and age verification: to fulfil our KYC obligations, confirm that you meet the 21+ age requirement, and prevent underage gambling.
• Security and fraud prevention: to monitor for suspicious activity, detect multi-accounting, prevent bonus abuse, and protect Platform integrity.
• Customer support: to respond to your enquiries, resolve disputes, and provide technical assistance when you contact our support team.
• Responsible gaming: to monitor gameplay patterns for signs of problem gambling and to enforce any self-imposed limits or exclusions you have requested.
• Marketing communications: to send you promotional offers and bdzl updates, but only where you have opted in. You may unsubscribe at any time.

Legal Basis

Legal Basis for Processing Your Data

bdzl processes your personal data only where a valid legal basis exists for doing so. The legal bases we rely upon are as follows:

• Contractual necessity: processing your registration data, payment information, and account activity records is necessary to fulfil the contract between you and bdzl when you create an account.
• Legal obligation: processing identity verification and transaction data is required by applicable laws governing anti-money laundering (AML) obligations and age verification.
• Legitimate interests: processing usage and technical data for security monitoring, fraud prevention, Platform optimisation, and responsible gaming enforcement constitutes a legitimate interest of bdzl that does not override your rights.
• Consent: processing your data for marketing communications is based solely on your explicit opt-in consent, which you may withdraw at any time without affecting any other processing.

Data Sharing

Sharing Your Personal Information

bdzl does not sell, rent, or trade your personal data to third parties. We share your information only in the limited circumstances described below, and only with parties contractually required to handle it consistently with this Policy.

• Payment service providers: we share minimum transaction data with bKash, Nagad, Rocket, and Upay to process your deposits and withdrawals. These providers may not use your data for their own marketing purposes.
• Identity verification providers: KYC documentation you submit is shared with our identity verification partner solely to confirm your identity and age. Verified results are returned to bdzl; your raw documents are not retained by bdzl beyond the period required by law.
• Fraud prevention and security partners: anonymised or pseudonymised risk signals may be shared with fraud prevention services to protect the Platform and its users from financial crime and account compromise.
• Law enforcement and regulatory authorities: where required by applicable law, court order, or regulatory direction to disclose personal data, we will do so and will notify you to the extent permitted by law.

Cookies

Cookies and Tracking Technologies

bdzl uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyse how users interact with the site. A cookie is a small text file placed on your device by your browser when you visit bdzl.ws. Cookies do not contain executable code and cannot access other data stored on your device.

Types of Cookies We Use

• Essential cookies: required for the Platform to function. These include session authentication cookies that keep you logged in during your visit and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking core functionality.
• Functional cookies: used to remember your preferences such as language selection and display settings so you do not need to reset them on each visit.
• Analytics cookies: aggregate, anonymised data about how visitors use the site, used solely to improve Platform performance, page layout, and content relevance. No personally identifiable information is contained in analytics cookies.

You can control or delete cookies through your browser settings at any time. Disabling essential cookies may prevent some features of the Platform from working correctly. Most mobile browsers on Android and iOS allow you to clear cookies via the browser's privacy or settings menu.

Retention

How Long We Keep Your Data

bdzl retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Account registration data and KYC documents are retained for the lifetime of your account and for a minimum of five years following permanent account closure, in line with standard AML record-keeping obligations. Transaction records are retained for a minimum of five years from the date of the transaction. Support correspondence is retained for two years from the date of the last interaction. Analytics and usage data in anonymised form may be retained indefinitely for Platform improvement purposes.

When a retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked to any individual. If you request deletion of your account and associated data, bdzl will process that request within 30 days subject to any overriding legal retention obligations.

Security

How We Protect Your Data

bdzl employs a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include but are not limited to:

• SSL/TLS encryption on all data transmitted between your browser and our servers, ensuring that information cannot be read in transit.
• Encrypted storage of sensitive data fields including passwords, which are hashed using industry-standard algorithms and never stored in plain text.
• Role-based access controls ensuring that only authorised bdzl personnel with a legitimate business need can access personal data, and all access is logged.
• Regular security reviews and monitoring of Platform infrastructure to detect and respond promptly to any attempted breach or vulnerability.

While bdzl takes data security seriously and implements reasonable safeguards, no internet-based system can guarantee absolute security. You are responsible for keeping your account password confidential and for logging out of your account on shared devices. If you suspect unauthorised access to your bdzl account, please contact [email protected] immediately.

Your Rights

Your Data Protection Rights

bdzl respects your rights in relation to your personal data. As a user of the Platform, you have the following rights, which you may exercise free of charge by contacting us at [email protected]:

• Right of access: you may request a copy of the personal data bdzl holds about you, along with information about how it is being used.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations.
• Right to restrict processing: you may request that we temporarily stop processing your personal data while a dispute about its accuracy or our use of it is resolved.
• Right to data portability: you may request a copy of the personal data you provided to us in a structured, commonly used, machine-readable format.
• Right to withdraw consent: where processing is based on your consent such as marketing emails, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact our support team in writing at: [email protected]

Payments

Payment Data and Financial Information

When you make a deposit or request a withdrawal on bdzl, your transaction is processed through our payment partners — bKash, Nagad, Rocket, and Upay. bdzl does not store your full mobile wallet PIN or bank account credentials. We store only the mobile wallet number or account reference necessary to initiate and reconcile transactions, along with transaction timestamps, amounts in BDT, and status records.

All payment transaction data is encrypted at rest and in transit. Payment partners operate under their own privacy policies and security frameworks. bdzl recommends that you review the privacy policy of your chosen payment provider to understand how they handle your financial data on their end.

Third-Party Links

Links to Other Websites

The bdzl Platform does not contain links to external third-party websites as a general policy. However, game content provided by third-party studios such as Pragmatic Play, Evolution Gaming, Spribe, and others may be delivered via embedded iframes or API integrations. These providers operate under their own terms and privacy policies. bdzl is not responsible for the data practices of game providers or any other third party whose services are integrated into the Platform. We recommend reviewing the privacy policies of any third-party services you interact with.

Children's Privacy

Protection of Minors

bdzl is strictly an adult gaming platform. We do not knowingly collect, process, or retain personal data from any individual under the age of 21. All account registrations require confirmation that the applicant is 21 or older, and identity verification checks are in place to enforce this requirement. If a parent or guardian becomes aware that a minor has registered on bdzl and submitted personal data, they should contact us immediately at [email protected]. We will promptly delete all associated data and close the account upon confirmation.

Policy Updates

Changes to This Privacy Policy

bdzl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. When material changes are made, we will update the "Last updated" date at the top of this page. Where practical, we will also notify registered users of significant changes via the Platform notification system or by email to the address on your account.

Your continued use of bdzl following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you should stop using the Platform and may request deletion of your account by contacting [email protected].

Contact

Privacy Enquiries and Data Requests

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bdzl handles your personal data, please contact our support team in writing at: [email protected]